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Welcome Biswas Imports! Before engaging in any transactions with us, we kindly ask you to review our terms and conditions. These terms are designed to ensure clarity, fairness, and a smooth experience for both you, our valued customer, and us. By using our services, making a purchase, or engaging in any form of transaction with Biswas Imports you signify your agreement to these terms and conditions.

Payment Terms:

  1. Full Payment within 10 Days: Customers are required to clear the full payment within 10 days from the purchase date. This ensures timely processing of paperwork and a seamless delivery experience. 
  2. Car Loan Considerations: For customers seeking car loans, it’s important to secure a purchase order from the bank within 20 working days. Failure to do so may result in booking cancellation, and advances will not be refundable as per company policy.

Pre-Order Payment Schedule:

For pre-orders, we have a structured payment schedule to facilitate a transparent and efficient process:

  • Booking Confirmation: 10% advance payment along with booking confirmation. 
  • LC Lodgment: 25% payment at the time of LC (Letter of Credit) lodgment. 
  • Port Landing: 35% payment after the vehicle’s arrival at the port. 
  • Delivery: Remaining 30% payment upon vehicle delivery.

Warranty and Refund:

  1. Faults Before Delivery: In the event that ‘Biswas Imports’ is responsible for any faults prior to the vehicle’s delivery, the customer will receive a full refund.
  2. Cancellation Due to Customer’s Personal Problem: If the customer is unable to proceed with the car purchase due to personal reasons, a 10% charge will be deducted from the total value of the car. 
  3. Advance Payment Refund: If the customer’s advance payment is less than 50,000 BDT and the our car is found to be without any faults or damage, the customer will not receive a refund of their advance payment.

Our Commitment:

At Biswas Imports, we are committed to providing transparent terms and conditions to ensure a fair and satisfactory experience for every customer. We encourage you to ask questions, seek clarifications, and engage with us to make your car buying journey as smooth as possible.


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